PRIVACY POLICY
Digital platform winbooking.com
Pursuant to Article 13 of Regulation (EU) 2016/679 (“GDPR”)
This policy describes how personal data are processed through the digital platform winbooking.com managed by: WINBOOKING.COM S.r.l., with registered office in Via Valpolicella n. 24/A – 37124 Verona (VR) – Italy (hereinafter “WinBooking” or the “Data Controller”).
1. DATA SUBJECT CATEGORIES
The winbooking.com platform involves different categories of subjects:
The processing methods vary depending on the role involved.
2. DATA PROCESSED
The following categories of data may be processed:
WinBooking does not process special categories of data pursuant to Article 9 GDPR.
3. PROCESSING OF USER DATA (GUESTS)
3.1. Roles of the parties
For bookings made through the platform:
WinBooking may also act as an independent Data Controller for specific purposes indicated in section 6.
3.2. Purpose of processing (Users)
User data are processed for:
Legal basis:
4. PROCESSING OF DATA OF ACCOMMODATION FACILITIES, INTERMEDIARIES AND ORGANIZERS
WinBooking processes the data of Facilities and Organizers as:
Legal basis:
5. NAVIGATION DATA
Information systems automatically collect:
Such data are used for:
For cookies, please refer to the Cookie Policy.
6. DATA INTELLIGENCE AND MARKET ANALYSIS
WinBooking develops and manages a digital infrastructure aimed at analyzing booking flows and generating market metrics.
For this purpose, WinBooking may process data as an independent Data Controller for:
Data processing is carried out in:
Such processing does not allow the direct identification of individual users, Facilities or Organizers, unless explicit consent is provided or required by law.
Aggregated data may also be used after the termination of the contractual relationship.
7. COMMUNICATIONS RELATED TO SIMILAR EVENTS
Subject to the data subject’s consent or applicable legitimate interest, WinBooking may send communications relating to events similar or related to those for which a booking has been made.
You may object at any time.
8. DATA RETENTION
Data are retained:
9. DATA RECIPIENTS
Data may be communicated to:
Data are not disclosed.
10. TRANSFER OUTSIDE THE EU
Data are not transferred outside the European Economic Area.
Any transfers will take place in compliance with Articles 44 et seq. GDPR.
11. RIGHTS OF THE DATA SUBJECT
The data subject may exercise the rights provided for in Articles 15–22 GDPR:
A complaint may be lodged with the Italian Data Protection Authority.
12. DATA CONTROLLER
WINBOOKING.COM S.r.l.
Via Valpolicella 24/A – 37124 Verona (VR)
PEC: winbooking@lamiapec.it
13. CHANGES TO THIS PRIVACY POLICY
This policy may be subject to changes or updates, including due to regulatory developments or functional updates of the winbooking.com platform.
In the event of significant changes, appropriate notice will be provided through the website or by communication to registered users.
The updated version of the policy is always available at:
www.winbooking.com/it/privacy.
Verona, 23/02/2026
WinBooking.com Srl
Enrico Ghinato
TERMS OF USE OF THE PLATFORM
WINBOOKING.COM - ACCOMMODATION FACILITIES
1. Subject
These Terms govern the use of the web platform winbooking.com
(hereinafter the “Platform”), managed by WinBooking.com Srl, with
registered office in VIA VALPOLICELLA 20/A - 37124 Parona VR, VAT no. 05173960237, PEC
winbooking.com@lamiapec.it (hereinafter “WinBooking”), by accommodation facilities.
The Platform allows the Facility to:
2. Nature of the service
The Platform facilitates the interaction between:
WinBooking:
The Facility remains the sole entity responsible for the service provided to guests.
WinBooking does not guarantee minimum booking volumes or economic results.
3. Registration and access
To use the Platform, the Facility must:
The account is personal and may not be transferred.
Acceptance of these Terms has general validity for the use of the Platform and is not required for each individual event, unless the Terms are updated.
4. Obligations of the Facility
The Facility undertakes to:
5. Event management
Participation in events is optional.
Depending on the type of event:
Acceptance of these Terms does not automatically imply adherence to economic conditions or fees.
WinBooking does not intervene in economic relationships between the Facility and the Organizer in CUSTOM events.
6. Data and analysis
WinBooking may use data generated from the use of the Platform for:
Data will be processed in aggregated and non-identifiable form, unless otherwise consented. Such data will not be used to identify or profile the individual Facility for commercial purposes without consent.
7. Intellectual property and know-how
The Platform, its functionalities, logic and technologies are the exclusive property of WinBooking.
It is prohibited to:
8. Personal data protection
The Facility acts as Data Controller of guests’ personal data.
WinBooking:
Processing is carried out in compliance with applicable regulations (GDPR).
9. Amendments to the Terms
WinBooking may update these Terms for technical, regulatory or evolutionary reasons.
The amendments:
10. Duration and termination
These Terms apply for the entire duration of use of the Platform.
The Facility may cease use at any time by deleting its account.
Termination does not exempt from the management of already confirmed bookings.
11. Applicable law – exclusive jurisdiction
These Terms are governed by Italian law.
For any disputes, the Court of Verona shall have exclusive jurisdiction.
WINBOOKING SERVICE AGREEMENT - SMART MODE
between
WinBooking.com Srl, with registered office in VIA VALPOLICELLA 20/A - 37124 Parona VR, VAT no.
05173960237, PEC winbooking.com@lamiapec.it (hereinafter “WinBooking”), operator of the
web platform winbooking.com (hereinafter the “Platform”)
and
[Struttura_Ragione_Sociale], with registered office in [Struttura_Indirizzo] – [Struttura_CAP_Comune_PR], VAT no. [Struttura_PIVA], owner or operator of the accommodation business “[Struttura_Nome]” (hereinafter the “Facility”)
it is agreed as follows
1. SUBJECT OF THE AGREEMENT
1.1. This agreement governs the activation of the Facility to the SMART mode of the
winbooking.com Platform.
The SMART mode allows the Facility to:
1.2. For all matters not expressly provided for in this agreement, the Terms of use of the Platform already accepted by the Facility shall apply.
2. FEES
2.1. For bookings generated through the Platform in SMART mode, the Facility shall pay
WinBooking a fee equal to:
9.00% of the total amount of confirmed bookings
The fee applies to bookings:
3. BASIS OF CALCULATION
3.1. For the purposes of calculating the fees:
4. INVOICING AND PAYMENT TERMS
4.1. WinBooking shall invoice the fees on a monthly basis, based on the bookings recorded in the relevant period.
Invoices issued are payable end of month from invoice date.
5. DURATION AND TERMINATION
5.1. This agreement shall be effective from the date of acceptance and shall remain valid until termination by either party.
The Facility may at any time:
Termination shall not affect:
6. FINAL PROVISIONS
6.1. This agreement is governed by Italian law.
6.2. For all disputes relating to the interpretation, execution and validity of this agreement, the Court of Verona (Italy) shall have exclusive jurisdiction.
Acceptance
The Facility declares that it has read and accepted this agreement.
☑ I accept the WinBooking service agreement – SMART mode
Verona (Italia), 02/04/2026
| WinBooking.com Srl Enrico Ghinato |
[Struttura_Ragione_Sociale] [Struttura_Nome] [Struttura_Rappresentante_Legale] |
☑ Pursuant to Articles 1341 and 1342 of the Italian Civil Code, the Facility declares that it expressly approves the clauses relating to fees, exclusive jurisdiction and service conditions
Verona (Italia), 02/04/2026
| WinBooking.com Srl Enrico Ghinato |
[Struttura_Ragione_Sociale] [Struttura_Nome] [Struttura_Rappresentante_Legale] |